Return to the Mothership
We had a few small items we wanted to take care under warranty of so we scheduled a trip to the Mothership. When I called to make the appointment, they were really busy and asked me if I would like to wait until the off-season. Since the items we wanted done were just tweaks, we told them no problem on waiting a couple months.
On the drive north on I-75 we ran into snow about 100 miles south of Jackson Center, Ohio. It snowed non-stop for the rest of the trip. There's a very good reason they call it the off-season.
The factory service center was almost empty when we arrived; we were the only people in the Terraport. But that just means more one-on-one time for each customer. The service was outstanding from start to finish. I would rank it with the best I've ever experienced anywhere. If you are not in a rush and don't mind some chilly nights at the Terraport, the off-season is a great time to visit. The service is first class.